{"id":8317,"date":"2025-09-15T10:20:39","date_gmt":"2025-09-15T03:20:39","guid":{"rendered":"https:\/\/bpbd.demakkab.go.id\/?p=8317"},"modified":"2025-09-22T14:48:06","modified_gmt":"2025-09-22T07:48:06","slug":"bpbd-kabupaten-demak-mendapatkan-persepsi-sangat-baik-dalam-survei-kepuasan-masyarakat-semester-i","status":"publish","type":"post","link":"https:\/\/bpbd.demakkab.go.id\/index.php\/2025\/09\/15\/bpbd-kabupaten-demak-mendapatkan-persepsi-sangat-baik-dalam-survei-kepuasan-masyarakat-semester-i\/","title":{"rendered":"BPBD Kabupaten Demak mendapatkan persepsi &#8220;Sangat baik&#8221; dalam Survei Kepuasan Masyarakat Semester I"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"724\" src=\"http:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/1-1024x724.png\" alt=\"\" class=\"wp-image-8318\" srcset=\"https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/1-1024x724.png 1024w, https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/1-300x212.png 300w, https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/1-768x543.png 768w, https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/1-1536x1086.png 1536w, https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/1-2048x1448.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Halo sahabat tangguh,,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Di semester pertama tahun ini, Badan Penanggulangan Bencana Daerah melaksanakan Survei Kepuasan Masyarakat (SKM) sebagai salah satu bentuk evaluasi layanan. Tujuan dari diadakannya Survei Kepuasan Masyarakat untuk memastikan setiap pelayanan kebencanaan yang diberikan benar-benar dirasakan manfaatnya oleh masyarakat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hasil survei menunjukkan bahwa mayoritas responden merasa cukup puas dengan pelayanan yang diberikan. Beberapa aspek yang paling diapresiasi adalah Kejelasan\/ Kewajaran Biaya Pelayanan, Kemampuan\/ Kompetensi Petugas Pelayanan, dan Perilaku Petugas Layanan. Walau begitu, masih ada beberapa catatan yang perlu diperhatikan, seperti Kesesuaian Persyaratan Dengan Jenis Layanan, Penanganan Pengaduan, Saran dan Masukan Pelayanan, dan Kepastian \/ Kesesuaian Produk Layanan.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"724\" src=\"https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/2-1024x724.png\" alt=\"\" class=\"wp-image-8319\" style=\"width:740px;height:auto\" srcset=\"https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/2-1024x724.png 1024w, https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/2-300x212.png 300w, https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/2-768x543.png 768w, https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/2-1536x1086.png 1536w, https:\/\/bpbd.demakkab.go.id\/wp-content\/uploads\/2025\/09\/2-2048x1448.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Secara umum, skor rata-rata semester I berada pada kategori <strong>\u201cSangat Baik\u201d<\/strong> dengan skor <strong>95,53<\/strong>, yang artinya pelayanan Badan Penanggulangan Bencana Daerah sudah berjalan sesuai harapan masyarakat. Namun, kami tetap berkomitmen untuk tidak berhenti sampai di sini. Beberapa langkah tindak lanjut yang direncanakan antara lain melakukan survei lanjutan secara periodik, menyerap aspirasi terkait kesulitan atau hambatan dalam pemenuhan persyaratan, dan menyebarkan informasi kanal aduan lewat media elektronik dan media sosial.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dengan adanya Survei Kepuasan Masyarakat ini, Badan Penanggulangan Bencana Daerah Kabupaten Demak berharap bisa terus meningkatkan kualitas layanan kebencanaan, sehingga masyarakat merasa lebih aman, nyaman, dan terlindungi&nbsp;setiap&nbsp;saat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Halo sahabat tangguh,, Di semester pertama tahun ini, Badan Penanggulangan Bencana Daerah melaksanakan Survei Kepuasan Masyarakat (SKM) sebagai salah satu bentuk evaluasi layanan. Tujuan dari&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_customify_content_layout":"","_customify_sidebar":"","_customify_page_header_display":"","_customify_disable_header":"","_customify_disable_header_top":"","_customify_disable_header_main":"","_customify_disable_header_bottom":"","_customify_disable_page_title":"","_customify_disable_content_vertical_padding":"","_customify_disable_footer_top":"","_customify_disable_footer_main":"","_customify_disable_footer_bottom":"","_customify_breadcrumb_display":"","_customify_header_transparent_display":"","footnotes":""},"categories":[75,64],"tags":[],"class_list":["post-8317","post","type-post","status-publish","format-standard","hentry","category-berita","category-sekretariat"],"_links":{"self":[{"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/posts\/8317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/comments?post=8317"}],"version-history":[{"count":4,"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/posts\/8317\/revisions"}],"predecessor-version":[{"id":8418,"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/posts\/8317\/revisions\/8418"}],"wp:attachment":[{"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/media?parent=8317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/categories?post=8317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bpbd.demakkab.go.id\/index.php\/wp-json\/wp\/v2\/tags?post=8317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}